Help Desk

FAQ 5

• I got an email invite from a Community Admin to join their Group
• How to re-set a Supported Users' password
• Recording audio or video in Multi Me
• How to enable Media Recorder in Safari Mac Os
• Downloading your media from Multi Me

Getting Started 10

• About Multi Me and Rix Wiki
• What you will need to use the site
• About Buddies (Buddy guide)
• Logging into your account and getting started
• Adding a profile picture

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Case Studies 3

• WikiMe has 'revolutionised' Abingdon & Witney College delivery and assessment
• MultiMe helps improve practice and extend offer at Fitzwaryn School
• MultiMe brings digital inclusion for all to Bardwell School

My Circle 5

• About your Circle
• Finding your Circle
• Inviting a user to your Circle
• Editing your Circle
• Adding users from their profile pages

My Diary 10

• About your Diary
• Finding your Diary
• Creating a Diary entry
• Editing your Diary blog page
• Filling in a Diary Log

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My Wiki 27

• About My Wiki (MultiMe & Rix Research & Media)
• Finding your Wiki
• Navigating a Wiki Menu
• Viewing Wiki Pages
• Wiki Page view options

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My Goals 14

• About My Goals
• Finding your Goals
• The 'My Goals' dashboard
• Creating a new Goal
• Goal Tasks

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My Media 2

• Editing or deleting a Folder in My Media
• About My Media

My Calendar 8

• About ‘My Calendar’
• Finding your Calendar
• Creating an Event
• Creating a 'Repeat Event'
• How to find Events and add them to your Calendar

View all 8

My Circle - Advanced and Buddy guides 12

• About My Circle Buddy functions
• Finding a Supported User’s Circle
• Inviting somebody to register and join the Circle by email
• Inviting an existing MultiMe user to join the Circle
• Pre-defining access for pending invites

View all 12

My Wiki - Advanced and Buddy Guides 24

• About Buddy & Admin Wiki privileges
• Finding Wikis that you manage
• Batch uploading media to create multiple Pages in a Wiki Section
• Recording audio captions with a webcam or microphone for Wiki Menu Sections (Desktop and Adobe Flash enabled devices only)
• Recording audio captions with a webcam or microphone for Wiki Pages (Desktop computers of Adobe Flash enabled devices only)

View all 24

My Diary - Advanced and Buddy guide 19

• About Diary Buddy features
• Accessing a Supported Users' Diary
• Diary Settings options
• Turning on/off comments in the Diary
• Creating a new Diary Log

View all 19

My Goals - Advanced and Buddy guides 15

• About My Goals Buddy features
• Finding a Supported Users’ Goals
• Using the filter to view certain Goals
• Joining a Supported Users’ Goal
• Toggling between Goal and Task view

View all 15

My Calendar - Advanced and Buddy Guides 3

• Creating or linking a Goal to an Event or sequence of Events
• Creating a Holiday and ‘snoozing’ Group Events I manage
• Creating a repeat event on different days of the week with different times using the Advanced Schedule feature

My Media 0

General Buddy functions 2

• How to change a Supported User’s Account Settings
• Switching on/off items on Supported Users My Stuff dashboard

Creating and managing accounts and roles in your Portal 5

• An Introduction to the Account Holder (AH) Panel
• Creating Users and Defining Roles in your Portal
• Creating Groups and Communities in your Portal
• Adding users into Groups and Communities (multiple users at once)
• Creating Buddy Groups in your Portal

Account Holder tools & templates 8

• Making a Wiki template and assigning it to users in your account
• Creating Diary Log Templates for Supported Users in your Portal
• Editing Diary Log Templates in your Portal
• Binding Diary Log Templates to Supported Users in your Portal
• Creating a User Permission Template and binding it to Supported Users in your Portal

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Your data and security 10

• Information safety and security
• A guide to GDPR and using the WikiMe and MultiMe platforms
• Our GDPR Statement
• Making decisions for others and the Mental Capacity Act
• Our Privacy Policy

View all 10

Opt-out policy 0

The Insights Tab 3

• Using the Insights area to track feedback about Events using emojis
• Exporting data to CSV from Forms
• Insights Tab: Diary use stats