Help Desk

Creating and managing accounts and roles in your Portal 5

• An Introduction to the Account Holder (AH) Panel
• Creating Users and Defining Roles in your Portal
• Creating Groups and Communities in your Portal
• Adding users into Groups and Communities (multiple users at once)
• Creating Buddy Groups in your Portal

Account Holder tools & templates 8

• Making a Wiki template and assigning it to users in your account
• Creating Diary Log Templates for Supported Users in your Portal
• Editing Diary Log Templates in your Portal
• Binding Diary Log Templates to Supported Users in your Portal
• Creating a User Permission Template and binding it to Supported Users in your Portal

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