As a Portal Admin, you can archive users within your portal. Click here to see how to archive users.
Archiving a user allows you to deactivate an account without deleting the user’s information.
What happens when a user is archived?
When a user is archived:
They are immediately logged out of all devices
They cannot log in again while their account is archived
They are hidden from the main user list on the Portal Admin page
Archived users can still be viewed at any time by selecting “Show archived users” in the Portal Admin page.
User associations
When archiving a user, the Portal Admin will be given the option to remove the user from their associations, such as:
Access to other users’ Stuff
Circle memberships
Other shared permissions
Activity logs
All user activity logs are preserved.
The user’s profile will also clearly indicate that the account has been archived.