Help Desk

Case Studies 3

• WikiMe has 'revolutionised' Abingdon & Witney College delivery and assessment
• MultiMe helps improve practice and extend offer at Fitzwaryn School
• MultiMe brings digital inclusion for all to Bardwell School

FAQs 5

• I got an email invite from a Community Admin to join their Group
• How do I re-set a Supported Users' password as their Buddy?
• How do I send an audio voice note, or record audio and video in Multi Me?
• How to I download all my media from Multi Me?
• How do I receive notifications for comments in my Diary or a Diary I manage?

Getting Started 8

• About Multi Me and Rix Wiki
• What you will need to use the site
• About Buddies (Buddy guide)
• Logging into your account and getting started
• The My Stuff dashboard

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My Account Settings 3

• Deleting your account
• How to change your email, password, account details or delete your account
• Adding a secure password

My Circle 5

• About your Circle
• Finding your Circle
• Inviting a user to your Circle
• Editing your Circle
• Adding users from their profile pages

My Diary 10

• About your Diary
• Finding your Diary
• Creating a Diary entry
• Editing your Diary blog page
• Filling in a Diary Log

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My Wiki 27

• About My Wiki (MultiMe & Rix Research & Media)
• Finding your Wiki
• Navigating a Wiki Menu
• Viewing Wiki Pages
• Wiki Page view options

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My Goals 14

• About My Goals
• Finding your Goals
• The 'My Goals' dashboard
• Creating a new Goal
• Goal Tasks

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My Media 2

• Editing or deleting a Folder in My Media
• About My Media

My Calendar 8

• About ‘My Calendar’
• Finding your Calendar
• Creating an Event
• Creating a 'Repeat Event'
• How to find Events and add them to your Calendar

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My Circle - Advanced and Buddy guides 12

• About My Circle Buddy functions
• Finding a Supported User’s Circle
• Inviting somebody to register and join the Circle by email
• Inviting an existing MultiMe user to join the Circle
• Pre-defining access for pending invites

View all 12

My Wiki - Advanced and Buddy Guides 24

• About Buddy & Admin Wiki privileges
• Finding Wikis that you manage
• Batch uploading media to create multiple Pages in a Wiki Section
• Recording audio captions with a webcam or microphone for Wiki Menu Sections (Desktop and Adobe Flash enabled devices only)
• Recording audio captions with a webcam or microphone for Wiki Pages (Desktop computers of Adobe Flash enabled devices only)

View all 24

My Diary - Advanced and Buddy guide 20

• About Diary Buddy features
• Accessing a Supported Users' Diary
• Diary Settings options
• Turning on/off comments in the Diary
• Creating a new Diary Log

View all 20

My Goals - Advanced and Buddy guides 16

• About My Goals Buddy features
• Finding a Supported Users’ Goals
• Using the filter to view certain Goals
• Joining a Supported Users’ Goal
• Toggling between Goal and Task view

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My Calendar - Advanced and Buddy Guides 3

• Creating or linking a Goal to an Event or sequence of Events
• Creating a Holiday and ‘snoozing’ Group Events I manage
• Creating a repeat event on different days of the week with different times using the Advanced Schedule feature

My Media 0

General Buddy functions 2

• How to change a Supported User’s Account Settings
• Switching on/off items on Supported Users My Stuff dashboard

Creating and managing accounts and roles in your Portal 6

• An Introduction to the Portal Admin Area
• Creating Users and Defining Roles in your Portal
• Deleting user accounts
• Creating Groups and Communities in your Portal
• Adding users into Groups and Communities (multiple users at once)

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Portal tools & templates 8

• Making a Wiki template and assigning it to users in your account
• Creating Diary Log Templates for Supported Users in your Portal
• Editing Diary Log Templates in your Portal
• Binding Diary Log Templates to Supported Users in your Portal
• Creating a User Permission Template and binding it to Supported Users in your Portal

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The Insights Tab 3

• Using the Insights area to track feedback about Events using emojis
• Exporting data to CSV from Forms
• Insights Tab: Diary use stats

Mobile App 9

• Getting Started
• How to find your User Settings area
• Your User Settings Area
• App Mobile Push Notifications
• Site Mobile Push Notifications

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Your data and security 10

• Our Data Protection and Privacy Policy
• Easy Read Privacy Policy
• Information safety and security
• ​GDPR and Multi Me: A Guide
• Our GDPR Statement

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Opt-out policy 0